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000 WHATSAPP SUITE
VALUEARCTECHNOLOGIES Start a project
PRODUCT 03 · AUTOMATION

WhatsApp Suite Campaigns, templates and a shared inbox on the official Cloud API.

IN PRODUCTIONMETA-VERIFIED ONBOARDINGOFFICIAL CLOUD API
wa.valuearc.tech/inbox OFFICIAL API
Inbox
Broadcasts
Templates
Journeys
Numbers
Shared inbox 3 OPEN
PR Priya NairDeposit received, sending voucher 2m
RA Rahul & Co.Can we add 2 more seats? 14m
HO Hotel SunbeamRates for Dec confirmed 1h
Hi, is the Kerala 7N still available for 18 Nov?
Yes — holding 2 rooms until tomorrow 6pm. Payment link below.TEMPLATE · payment_hold_v4 ✓✓
DELIVERED 11:04
Broadcast · Diwali offer4,812 / 6,000
THROTTLED · SENDS PAUSE 21:00–09:00 IST
WHATSAPP SUITE — SHARED INBOX & BROADCAST
0
Modules in the suite
0
Number shared across the whole team
0
Quiet hours, 21:00 to 09:00
0
Unofficial gateways in the path
WHY IT EXISTS

One business number, owned by the company.

Most teams run WhatsApp from a phone in someone’s pocket, and the history leaves when they do. The suite sits on the official Cloud API, so the number, the conversations and the access all belong to the company.

BEFORE
01 One number, one phone, one person who knows the context
02 Broadcasts sent in batches at whatever hour suited the sender
03 Templates rewritten each time and rejected by review
04 No record of who promised what to a customer
AFTER
01 A shared inbox with assignment, notes and full history
02 Throttled sends with a quiet window you configure
03 Template library with approval status visible before sending
04 Every message attributed, searchable and exportable
⇤⇥
MODULES

What the suite includes.

01 Shared inbox

Assignment, internal notes and resolution states, so several agents can work one number in parallel.

AssignmentNotesSLA
02 Broadcasts

Segment, schedule and throttle. Sends pause through the quiet window and resume automatically.

SegmentsThrottlingQuiet hours
03 Templates

A library with approval status, variables and previews, so rejections surface before a campaign runs.

Approval stateVariablesPreview
04 Journeys

Triggered sequences — payment reminder, pre-departure, feedback — that stop as soon as a customer replies.

TriggersBranchingStop on reply
05 Numbers & routing

Several numbers and brands on one account, routed by team, language or business hours.

Multi-numberRoutingHours
06 Reporting

Delivery, read and reply rates per campaign and per agent, with exports for existing reporting.

DeliveryReply rateExports
MODULE 01OF 06
01
Shared inbox
STEP 01

Take the number off the phone

The business number migrates to the official Cloud API. History is preserved, and access becomes a permission on an account.

STEP 02

Answer as a team

Conversations land in a shared inbox and are assigned by rule. Notes stay internal, replies go out under one identity.

STEP 03

Sending at scale

Broadcasts throttle to protect the quality rating and pause between 21:00 and 09:00. Journeys stop the moment a customer replies.

wa.valuearc.tech/inbox OFFICIAL API
Inbox
Broadcasts
Templates
Journeys
Numbers
Shared inbox 3 OPEN
PR Priya NairDeposit received, sending voucher 2m
RA Rahul & Co.Can we add 2 more seats? 14m
HO Hotel SunbeamRates for Dec confirmed 1h
Hi, is the Kerala 7N still available for 18 Nov?
Yes — holding 2 rooms until tomorrow 6pm. Payment link below.TEMPLATE · payment_hold_v4 ✓✓
DELIVERED 11:04
Broadcast · Diwali offer4,812 / 6,000
THROTTLED · SENDS PAUSE 21:00–09:00 IST
1Shared inbox with assignment
2Approved template, delivery ticks
3Throttled broadcast with quiet hours
INTEGRATIONS & STACK

On the official Cloud API.

We onboard the number, handle Meta business verification and keep the quality rating visible. No unofficial bridge sits in the path.

CHANNEL
WhatsApp Cloud APIMeta Business ManagerMulti-number
CRM
Travel CRMHubSpotWebhooks / REST
PAYMENTS
Razorpay linksStripe links
STACK
Node & TypeScriptRedis queuesPostgresAWS ap-south-1
QUESTIONS

Before the number moves.

Yes, in most cases. The number is migrated to the Cloud API, which means it can no longer be used in the consumer app on a phone. That is a condition of the migration.

We do, with your documents. Business verification and template approvals are part of onboarding, and we tell you up front where a template is likely to be rejected.

By rate and by hour. Quiet hours are configured per account, and the queue resumes automatically, which protects the quality rating from a single large blast.

Yes. It ships with a Travel CRM integration and a REST API with webhooks for everything else. Conversations can write back to whatever system owns the customer record.

Move the number, keep the conversation.

Tell us the volume and the team size. We will scope onboarding, verification and the first campaign on one call.

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